Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Contact Us for Inquiries
At Luanen Metals, we prioritize customer satisfaction and are here to assist you with any inquiries regarding our high-quality steel fences and fasteners. Our dedicated team is ready to provide you with the information you need to make informed decisions. Whether you are looking for farm, garden, or yard fences, we ensure that our products meet your specifications and quality standards. Feel free to reach out to us for personalized assistance and support.
Why Choose Us?
- We offer a wide range of customizable steel fencing solutions tailored to your needs.
- Our fasteners are made from high-quality materials, ensuring durability and reliability.
Reach Out to Us Today!